ITIL® 4 Leader: Digital and IT Strategy [DITS]

The ITIL 4 Leader: Digital and IT Strategy (DITS) training course adds a new perspective to the ITIL 4 guidelines and transfers the discussion on the ITIL concept to the level of an organization’s strategy.

The training enables leaders to make strategic decisions and influence the shape of the business, helping to create an appropriate digital strategy tailored to broader business goals, as well as acquiring knowledge on how leaders respond to disruptions in the digital world, or learning how to support a digital organization transformation, solving problems related to services and using new technologies.

ITIL 4 DITS training also covers issues related to the integration of practices and new technologies to meet emerging internal and external challenges.

It is only available to holders of the ITIL 4 Foundation certificate.

The training prepares you for the ITIL 4 Leader: Digital and IT Strategy exam and for obtaining an international certificate.

WARNING! According to the guidelines of the accreditation, the training can only be purchased together with the certification exam from 1.11.2019.

Do you have questions?

Dział Handlowy

Dział Handlowy

(+48) 801 55 66 32

For whom?

  • business and IT directors
  • heads of departments and management staff
  • digital strategy and transformation consultants
  • people who want to update their knowledge in the field of IT service management and delivering business value

from 4750 PLN (VAT not included)


4 days



Training details
Exam and certification

The training is conducted on English-language training material.

The ITIL 4 DITS training covers issues related to the application of ITIL guiding principles in decision-making and activities in the field of digital strategy and IT. It helps to understand how to properly use and how to identify opportunities and threats related to digital strategy and IT.

During the training, participants will learn the steps and techniques for defining a digital and IT strategy and how to implement it.

Table of contents:

  • What is digital and IT strategy?
    • Key concepts of digital and IT strategy
    • Service value system and strategy
  • Strategic journey
    • What's the vision?
    • Where are we now?
    • Where do we want to be? (Strategic planning)
    • How can we get there? (Strategic approaches)
    • Take Action (Managing Strategic Initiatives)
    • Have we got there? (Measurement strategy)
    • How to keep the momentum?
  • Strategic opportunities
    • Managing innovations and new technologies
    • Strategic risk management

Our participants get:

  • classes conducted by an accredited trainer
  • accredited training materials
  • friendly atmosphere of learning and exchange of experiences
  • taking the exam and obtaining international certification
  • catering - coffee breaks and lunch
  • participation diploma

During the training, participants are provided with valuable tips, comments and information necessary to pass the exam.

Students also get access to mock exams, which allow them to familiarize themselves with the structure of the test and to check their skills.

There are two forms of assessing ITIL 4 Leader: Digital and IT Strategy certification:

  • Practical tasks based on the case study
  • Exam

The condition for taking the exam is a positive assessment of all 4 case study-based tasks performed during the training.

In order to obtain the ITIL 4 DITS certificate, the training participant must positively assess the practical tasks and pass an exam.

The ITIL 4 Leader: Digital and IT Strategy certificate is awarded for a lifetime.

Exam details:

  • Duration: 60 minutes (or 75 minutes for non-native speakers)
  • Volume: 30 single-choice questions
  • Positive result: 70% of correct answers (21 points)
  • Language: English

The exam is available:

  • on paper (during stationary training)
  • in electronic version (during online training).


Take2 – re-sit exam option

Take2 has been prepared for participants who want to feel more confident when taking the exam. This solution is currently available for Peoplecert-accredited exams only.

Purchasing this product allows you to re-take the exam in case the first attempt fails.

The possibility of using this solution applies to both paper and electronic exams. Regardless of the form of the first exam, the second approach is always online exam.

Purchasing a second exam approach is binding and non-refundable/changeable. Take2 is executed only in case of failure in the first attempt (it does not give the opportunity to improve the result from the first approach).

The cost of Take2 is 285 PLN + VAT, which is a small part of the price of the exam. The purchase can be made through the Application Form: just check the option "Take2 – re-sit exam option".

ITIL® 4 Leader: Digital and IT Strategy [DITS]

29-11-2022, STACJONARNIE - Warszawa

days: 4

from 4750 PLN