Accredited training with certification in IT Service Management
The course covers the basic concepts and terms of IT Service Management.
The purpose and structure of the FitSM standards will be discussed, as well as the process framework underlying FitSM. In addition, the course explains how to benefit from this lightweight, open standard for IT service management.
A certified FitSM professional will be able to:
from 800 PLN (VAT not included)
EN / PL
A certified FitSM professional will be able to demonstrate understanding of:
With FitSM in place, organizations can achieve:
Contents / agenda
FitSM Foundation exam