ITIL® Intermediate SS (Service Strategy) EN

Language: EN, Courseware: EN
28/05/2018 - 30/05/2018
ITIL best practice

We invite you for training in ITIL Intermediate level.

The ITIL® Service Strategy training is one of the Lifecycle Stream modules. It can be treated as an independent training or as a step on the way to ITIL Expert certification. The course familiarises participants with details of processes and roles of services strategy. Practical exercises are an integral part of the training. The training ends with a formal ITIL Service Strategy examination.

Course description

The aim of the training is to show ITIL Foundation certificate holders how to effectively apply best practices in processes related to the Service Strategy stage.

The training will enable participants to:

  • analyse the principles, techniques and relations while developing effective service strategies,
  • specify the scope and purpose for each Service Strategy processes,
  • assess and use IT Governance role in setting up strategy,
  • identify opportunities for IT usage,
  • understand importance of Service Strategy in the general context of service management,
  • determine Critical Success Factors for Service Strategy.

The training course is accredited.


Our participants get:

  • approved courseware
  • course completion diploma
  • training conducted by an approved trainer
  • catering - coffee breaks and lunch
  • experience exchange
  • good karma :)
  • certification examination (if ordered)
  • globally recognized certificate if exam is passed.


Get e-book reader or tablet

For all our trainings you can now buy mobile device. It gives you the ability to browse the available materials on the way to training and home. After the training device is for your use! Available devices:


Kindle Paperwhite
Tablet Lenovo Tab 3 A7-10L
Devices may vary slightly depending on the supply and availability at given time.

1090 EUR

net per person: 1090  EUR
gross per person: 1340.7 EUR

Step 1

Add to the training:

215 EUR
40 EUR
130 EUR
80 EUR

Step 2

Who are you:

If your training is going to be paid from public funds, contact us via phone at 801 55 66 32 or via email at We`ll prepare an individual proposal for you.

Step 3



T. (+48) 801 55 66 32
F: (+48) 22 207 25 14

ul. Zeusa 41
01-497 Warszawa


OMEC Kraków
ul. Św. Filipa 23/1
31-150 Kraków

OMEC Wrocław
ul. Św. Józefa 1-3
50-329 Wrocław