ITIL® Planning Protection & Optimization course is one of the modules in Capability Stream. It can be either a stand-alone course or one of stages towards ITIL Expert certificate. It gives knowledge about service planning, security assurance, continuity and optimisation. Practical exercises are an integral part of the course. The course ends with a formal test called ITIL Intermediate: Planning Protection & Optimization.
Previous price 4800 PLN net.
Now only 3900 PLN net for training + exam bundle!
The course enables attendees who hold ITIL® Foundation certificate to gain practical skills that cover service planning, security assurance, continuity and optimisation.
The course allows attendees to:
- understanding of the value of the best practices in service management;
- know the risk management operations related to such processes;
- understanding of challenges and risks related to the key process technology;
- know details of key processes and their operation, functions, roles, duties, challenges, risks and critical success factors:-Capacity Management:
- Capacity Management: capacities with reasonable costs and business rationale;
- Availability Management: availability of services meets/exceeds business needs;
- IT Service Continuity Management: entire process support, necessary technical back office to renew the services on scheduled dates;
- Information Security Management (part of corporate governance): balanced security of the business and IT;
- Demand Management: Patterns of Business Activity for appropriate execution of the strategy;
The training course is accredited by PEOPLECERT and run in Polish language with use of English training material. The examination is held in English at the end of the last training day.
Our participants get:
- approved courseware
- course completion diploma
- training conducted by an approved trainer
- catering - coffee breaks and lunch
- experience exchange
- good karma :)
- certification examination (if ordered)
- globally recognized certificate if exam is passed.
Special offers available!
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