Language: PL, Courseware: EN
27/04/2020 - 30/04/2020
Zdalne / Remote
ITIL® v3

ITIL® Planning Protection & Optimization course is one of the modules in Capability Stream. It can be either a stand-alone course or one of stages towards ITIL Expert certificate. It gives knowledge about service planning, security assurance, continuity and optimisation. Practical exercises are an integral part of the course. The course ends with a formal test called ITIL Intermediate: Planning Protection & Optimization.

Previous price 4800 PLN net.

Now only  3900 PLN net  for training + exam bundle!

Course description

The course enables attendees who hold ITIL® Foundation certificate to gain practical skills that cover service planning, security assurance, continuity and optimisation.

The course allows attendees to:

  • understanding of the value of the best practices in service management;
  • know the risk management operations related to such processes;
  • understanding of challenges and risks related to the key process technology;
  • know details of key processes and their operation, functions, roles, duties, challenges, risks and critical success factors:-Capacity Management:
    -  Capacity Management: capacities with reasonable costs and business rationale;
    -  Availability Management: availability of services meets/exceeds business needs;
    - IT Service Continuity Management: entire process support, necessary technical back office to renew the services on scheduled dates;
    - Information Security Management (part of corporate governance): balanced security of the business and IT;
    - Demand Management: Patterns of Business Activity for appropriate execution of the strategy;

The training course is accredited by PEOPLECERT and run in Polish language with use of English training material. The examination is held in English at the end of the last training day.


Our participants get:

  • approved courseware
  • course completion diploma
  • training conducted by an approved trainer
  • catering - coffee breaks and lunch
  • experience exchange
  • good karma :)
  • certification examination (if ordered)
  • globally recognized certificate if exam is passed.


Special offers available!
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You can also consult our specialist by phone - call us at (+48) 801 55 66 32 or(+48) 22 290 68 10

Get e-book reader or tablet

For all our trainings you can now buy mobile device. It gives you the ability to browse the available materials on the way to training and home. After the training device is for your use! Available devices:


Kindle Paperwhite
Samsung Galaxy Tab A 10.1 (2019)
Devices may vary slightly depending on the supply and availability at given time.


net per person:  
gross per person:  

Step 1

Add to the training:

130 EUR
205 EUR

Step 2

Who are you:

If your training is going to be paid from public funds, contact us via phone at 801 55 66 32 or via email at We`ll prepare an individual proposal for you.

Step 3


T. (+48) 801 55 66 32
F: (+48) 22 207 25 14

ul. Zeusa 41
01-497 Warszawa


OMEC Kraków
ul. Św. Filipa 23/1
31-150 Kraków

OMEC Wrocław
ul. Św. Józefa 1-3
50-329 Wrocław


We run accredited training and offer certification in the area of project management, program and portfolio management, risk management and IT services management. Our PRINCE2®, MSP®, P3O®, MoP®, M_o_R®, ITIL®, Agile Project Management and Agile Business Analysis training is accredited by APMG-International and Peoplecert. We're a PMI Global Registered Education Provider. We cooperate with International Projects Management Association.

PRINCE2®, ITIL®, MoP®, M_o_R®, P3O®, MSP®, PRINCE2 Agile® and AgileSHIFT® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited - all rights reserved. The Swirl logo™ is a trademark of Axelos Ltd. The APMG-International Agile Project Management and Swirl Device logo is a trademark of APM Group Ltd. The APMG-International Agile Business Analysis and Swirl Device is a trademark of APM Group Ltd. The APMG-International Change Management and Swirl Device logo j is a trademark of APM Group Ltd. AgilePM, AgileBA, DSDM and Atern is a trademark of Agile Business Consortium w Wielkiej Brytanii. 'PMI', 'PMP', 'CAPM', 'PMBOK' and PMI R.E.P. logo are registered trademarks of Project Management Institute, Inc. 'Apollo 13 - an ITSM case experience' is a registered trademark of Gaming Works B.V. TOGAF® is a registered trademark of The Open Group. OpenTRIM® is a registered trademark of OpenTrim AB. The Praxis Framework™ is a trademark of Praxis Framework Limited. The APMG International Praxis Framework and Swirl Device logo is a trademark of The APM Group Limited and Praxis Framework Ltd, used under permission of The APM Group Limited. All rights reserved.