Language: EN, Courseware: EN
28/01/2019 - 30/01/2019
Warszawa
ITIL best practice

Zapraszamy na szkolenie z zakresu zarządzania usługami IT - ITIL® Foundation.

What is the best way to manage IT services so as to ensure the highest quality service, catered to the needs of the client and end user? Who should be responsible for defining the scope and quality requirements of IT services? Which service parameters should be measured in order to enhance the quality of services rendered?
Should there be a unique standard in the approach to delivering IT services by IT departments, and a different approach to the same services delivered commercially?

These and other queries are answered by the Information Technology Infrastructure Library (ITIL®).

Course description

Podstawowe szkolenie z zakresu IT Infrastructure Library - dobrych praktyk zarządzania usługami IT. Uczestnicy szkolenia otrzymają podstawową lecz kompletną dawkę wiedzy o koncepcji organizacji usług.

Training accredited by PEOPLECERT.

The course will be handled in English using materials written in English. 

 

Our participants get:

  • approved courseware
  • course completion diploma
  • training conducted by an approved trainer
  • catering - coffee breaks and lunch
  • experience exchange
  • good karma :)
  • certification examination (if ordered)
  • globally recognized certificate if exam is passed.

 

Get e-book reader or tablet

For all our trainings you can now buy mobile device. It gives you the ability to browse the available materials on the way to training and home. After the training device is for your use! Available devices:

 

Kindle Paperwhite
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Tablet Lenovo Tab 3 A7-10L
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Devices may vary slightly depending on the supply and availability at given time.

1805 EUR

net per person: 1805  EUR
gross per person: 2220.15 EUR

Step 1

Add to the training:

180 EUR
40 EUR
130 EUR
80 EUR
910 EUR

Step 2

Who are you:


If your training is going to be paid from public funds, contact us via phone at 801 55 66 32 or via email at info@omec.pl. We`ll prepare an individual proposal for you.

Step 3

Book:

T. (+48) 801 55 66 32
F: (+48) 22 207 25 14
E: info@omec.pl

ul. Zeusa 41
01-497 Warszawa
Poland

FIND US:

OMEC Kraków
ul. Św. Filipa 23/1
31-150 Kraków

OMEC Wrocław
ul. Św. Józefa 1-3
50-329 Wrocław

JOIN US:

Accreditations:
We run accredited training and offer certification in the area of project management, program and portfolio management, risk management and IT services management. Our PRINCE2®, MSP®, P3O®, MoP®, M_o_R®, ITIL®, Agile Project Management and Agile Business Analysis training is accredited by APMG-International and Peoplecert. We're a PMI Global Registered Education Provider. We cooperate with International Projects Management Association.

Znaki handlowe:
PRINCE2®, ITIL®, IT Infrastructure Library®, MoP®, M_o_R®, P3O®, MSP®, MoV®, P3M3® are registered trademarks of Axelos Ltd. The Swirl logo™ is a trademark of Axelos Ltd. The APMG-International Agile Project Management and Swirl Device logo is a trademark of APM Group Ltd. The APMG-International Agile Business Analysis and Swirl Device is a trademark of APM Group Ltd. The APMG-International Change Management and Swirl Device logo j is a trademark of APM Group Ltd. AgilePM, AgileBA, DSDM and Atern is a trademark of Agile Business Consortium w Wielkiej Brytanii. 'PMI', 'PMP', 'CAPM', 'PMBOK' and PMI R.E.P. logo are registered trademarks of Project Management Institute, Inc. 'Apollo 13 - an ITSM case experience' is a registered trademark of Gaming Works B.V. TOGAF is a registered trademark of The Open Group. OpenTRIM® is a registered trademark of OpenTrim AB.