ITIL® Foundation


Language: EN, Courseware: EN
01/12/2018 - 02/12/2018
ITIL best practice

Zapraszamy na szkolenie z zakresu zarządzania usługami - ITIL® Foundation.

What is the best way to manage IT services so as to ensure the highest quality service, catered to the needs of the client and end user? Who should be responsible for defining the scope and quality requirements of IT services? Which service parameters should be measured in order to enhance the quality of services rendered? Should there be a unique standard in the approach to delivering IT services by IT departments, and a different approach to the same services delivered commercially?

These and other queries are answered by the Information Technology Infrastructure Library (ITIL®), a compilation of the best practices of IT management services.  

ITIL Foundation

Podstawowe szkolenie z zakresu IT Infrastructure Library - dobrych praktyk zarządzania usługami IT. Uczestnicy szkolenia otrzymają podstawową lecz kompletną dawkę wiedzy o koncepcji organizacji usług - uczestnicy zapoznają się z wszystkimi etapami cyklu życia usługi, procesami i funkcjami.  Szkolenie przygotowuje do certyfikacji ITIL Foundation.

The training course is accredited by PEOPLECERT.
You may have a look at the detailed Training Description.

The course will be handled in Polish using materials written in Polish. Exam language: Polish.


Our participants get:

  • approved courseware
  • course completion diploma
  • training conducted by an approved trainer
  • catering - coffee breaks and lunch
  • experience exchange
  • good karma :)
  • certification examination (if ordered)
  • globally recognized certificate if exam is passed.


Get e-book reader or tablet

For all our trainings you can now buy mobile device. It gives you the ability to browse the available materials on the way to training and home. After the training device is for your use! Available devices:


Kindle Paperwhite
Tablet Lenovo Tab 3 A7-10L
Devices may vary slightly depending on the supply and availability at given time.

1615 EUR

net per person: 1615  EUR
gross per person: 1986.45 EUR

Step 1

Add to the training:

180 EUR
40 EUR
130 EUR
80 EUR
910 EUR

Step 2

Who are you:

If your training is going to be paid from public funds, contact us via phone at 801 55 66 32 or via email at We`ll prepare an individual proposal for you.

Step 3



T. (+48) 801 55 66 32
F: (+48) 22 207 25 14

ul. Zeusa 41
01-497 Warszawa


OMEC Kraków
ul. Św. Filipa 23/1
31-150 Kraków

OMEC Wrocław
ul. Św. Józefa 1-3
50-329 Wrocław